Mad City Sales Practice Test

These questions are part of the practice quiz. Start practicing

• Which items are listed as working parts of the window?
• Which statement aligns with ethics guidelines for referral practices?
• What is 'due diligence' in a sales context?
• Which option describes the screen feature of the extrusion used in Eco Sky windows?
• What is the claimed benefit of Sky Mirror technology used in Eco Sky windows?
• Cycle of motivation reads as which sequence?
• The Major Close on Mad City includes which of the following?
• Which elements are essential in a professional sales email?
• Which organization certifies window strength and efficiency and requires surprise visits to facilities?
• Which product is described as having a wave front skirt and spacious 60" x 32" x 19" dimensions?
• Which statement best describes the purpose of discovery questions in a sales process?
• The tie-down on security glass emphasizes which main idea?
• Which of the following is one of the two most expensive choices?
• What is described as an advantage of acrylic baths?
• In replacement windows, which item is listed as a component between panes?
• When is upselling appropriate?
• Which tub product features limited sizes and microban antimicrobial protection with fiberglass backing for maximum support?
• Which claim is attributed to Eco Sky regarding air tightness relative to name-brand windows?
• Value added selling is defined as?
• Which product meets or exceeds ANSI and CSA standards?
• In a multi-stakeholder negotiation, why is it important to tailor messaging for each stakeholder?
• Which closing technique involves summarizing the buyer's needs and benefits to prompt agreement?
• Among spring, spiral, or exclusive constant force balance system, which is marketed as a permanent solution?
• Truth-in-advertising laws primarily aim to prevent which of the following?
• What is the Luxury Bath mission statement?
• Which metals are most commonly used in Low E coatings?
• What is the difference between a lead and a prospect?
• Which action best demonstrates value to a price-sensitive buyer?
• Which statement best aligns with the Our five promises?
• In the NS EcoBlend gas tie-down scenario, which gas station would you choose?
• Which describes the minimum retention principle in privacy practices?
• Which maintenance statement about stone baths is accurate?
• The Major Close is designed to achieve what outcome?
• Which is a disadvantage of ceramic tile baths?
• What is claimed about Mad City's product focus in the Eco Sky window system overview?
• Which statement describes the 20/20 mesh used for the screen?
• Which is a disadvantage of cultured marble baths?
• What does AAMA certification assess?
• What is the role of risk assessment in sales negotiations?
• Which statement describes memory mesh in the screen system?
• Which product is a jetted tub?
• Which is a listed disadvantage of Corian/solid surface baths?
• A tubliner is:
• Under the Eco Sky guarantee, who pays if energy savings are not achieved?
• Which mixing valve kit includes not only the valve but also the escutcheon plate, handle, tubs spout (if there's a tub) shower head, arm, and flange, with everything included in this system and warranty only when sold together?
• Which organization is cited as certifying safety features on the locks?
• Which description best characterizes the delta steel cam locking system as used in the window?
• Which factors should you verify to qualify a lead's legitimacy and readiness to buy?
• Which statement accurately describes porosity and staining for the PolyTech frame?
• What are 'material facts' in real estate vs general sales?
• What preparation is required for installing a fiberglass kit?
• Which wall material has the highest typical install cost?
• Which statement best reflects Luxury Bath's mission statement?
• What is a safe practice to prevent misrepresentation in sales discussions?
• Which statement correctly identifies a disadvantage of fiberglass kits?
• How often should grout be resealed?
• What is a typical step in the reglazing process?
• If price is ignored, which screen would you choose?
• Which are components of replacement windows?
• Which statement is not listed as an advantage of laminate baths?
• Which finish option is included in Luxury Bath differentiation?
• Which statement best describes the role of documenting approvals in a deal?
• What is the U-core foam insulation rating for the frame?
• Which technologies does Luxury Bath differentiate with?
• What is the role of CRM in sales efficiency?
• Which acts govern truthful advertising and fair competition in sales?
• What is a stated drawback of needle-injected windows?
• Which statement about Lexan double night vent locks is correct?
• What must a salesperson disclose to a client relating to material facts about a property or deal?
• Which spacer is claimed to be 16 times more energy efficient than aluminum?
• What is the purpose of obtaining written authorization before sharing confidential information?
• Which practice complies with privacy best practices for handling sensitive customer data?
• The ABS used in tubliner is the same material used to manufacture:
• Mold needs two things to grow. What are they?
• How is the Pella warranty best described?
• Where is the balance system located on the window?
• Which feature is explicitly claimed for Eco Sky's PolyTech frame?
• Which describes a reglazing advantage?
• What are the two types of ART (acrylic replacement tub)?
• Which statement about a final quote is correct?
• In a tubliner, ABS contributes to:
• Which closing technique is most appropriate when you sense the buyer is ready to proceed?
• Which type of meeting or call is intended to uncover needs, budget, authority, and timeline—the discovery call?
• Which is an aesthetic benefit of acrylic baths?
• What describes Luxury Bath's acrylic wall system?
• Which combination of considerations helps ensure compliant advertising across multiple channels?
• Which statement is NOT accurate about Our five promises?
• Which statement is true about the most energy efficient door in the home?
• Which statement is true regarding demolition costs?
• How can you build long-term customer loyalty beyond the sale?
• Which statement correctly describes the cost-benefit aspect of the U-core insulation?
• Which window is described as the triple pane window?
• What feature prevents wind and water from entering when the sash is closed?
• What is a 'disclosures' package and why is it essential?
• Which statement accurately describes NS EcoBlend gas?
• The delta steel cam lock reinforcement provides how much additional security, according to the description?
• What is the purpose of the evolution of windows?
• Which statement describes wooden windows?
• Which feature contributes to exterior curb appeal according to the description?
• What can occur if a watertight seal is not provided in the wet area?
• What is scope creep and how can it be prevented in a sale?
• Which product offers customization to consumers' needs, microban antimicrobial protection, and the widest range from 4' to 5.5'?
• Which statement about fiberglass kit advantages is true?
• Laminate baths are typically listed with which install details?
• How should a salesperson handle 'friendly' but pushy prospects?
• Which feature is highlighted by the interior appeal description?
• Which is a disadvantage of stone products?
• Which material provides the high-gloss non-porous surface in a tubliner?
• In a tubliner, DR refers to:
• Which of the following is NOT one of Our five promises?
• Which building is cited as using Sky Mirror Technology?
• Which statement defines a lead?
• What is the difference between a pro forma and a final quote?
• Which activity best describes a discovery call's objective?
• What is the importance of contract deadlines and milestones?
• What method helps determine a customer's decision-making process?
• Which approach aligns with do-not-call and privacy regulations when prospecting?
• The 11-degree slope of the sill is claimed to:
• Which mixing valve is described as pressure balanced, posi-temp, ceramic disc cartridge, washerless components, 2.5 gallon, 3 function shower head with maximum thrust, built in shut offs within the valve, only 1/4 turn on handle for hot or cold water, less than 2-3 degrees water deviation, lifetime warranty!!!
• Which elements best describe active listening in a client meeting?
• Eco 12 Low E is described as having how many times the industry standard?
• Which of the following best describes the cycle of motivation order?
• Which of the following best describes the typical fiduciary duties owed to a principal?
• What adhesive secures the wall panels?
• Which description fits hybrid/virgin vinyl windows?
• How much stronger is the PolyTech frame compared to virgin vinyl?
• Which statement best describes a color-related disadvantage of fiberglass kits?
• What is the approximate cost and duration for ceramic tile installation?
• Which statement correctly describes exclusive right-to-sell vs exclusive agency?
• What does the Eco Sky guarantee promise?
• Which laws protect consumers from discriminatory housing practices and require equal access to housing opportunities?
• The interior option is described as maintenance-free with color and wood grain appearances that are as appealing as real wood. Which aspect is highlighted?
• Compared to virgin vinyl windows, what is claimed about viewing area?
• Which elements are typically included in fiduciary duty?
• What is the price marker for hybrid/virgin vinyl windows per window?
• What structural feature is described for the security glass?
• The sill design includes eight separate wind diversions in the sill. This is:
• In sales conversations, what is the purpose of mirroring the prospect's communication style?
• Higher R-values indicate what regarding insulation?
• What natural lighting trade-off is associated with hybrid/virgin vinyl windows?
• What is the R-value of a single-pane window?
• Eco 12 Low E is described as having which feature?
• Which product is described as having 7/16' OSB and structural fiberglass for max support, 59 gallon capacity, 115 V 60 Hz 5.5 amp motor, and lifetime acrylic warranty?
• If a salesperson suspects a conflict of interest, what should they do?
• What is a change order in project scope management?
• Fiberglass kit uses what to achieve a smooth finish?
• How many oversized acrylic wall panels are used in Luxury Bath's wall system?
• Which action best addresses a suspected conflict of interest?
• How should you handle a customer's objection about price without compromising value?
• What is 'agency' in sales, and what distinguishes a principal from an agent?
• Which statement about acrylic baths is true?
• Which description fits low end regrind vinyl windows?
• Which document outlines the terms and conditions of a sale, including final price, timelines, and responsibilities?
• Which tub is customized to consumers needs, includes microban antimicrobial protection, 7 skirts available depending on size, foam backing installer friendly, 6 pound foam backing, provides insulation for sound deadening, 100% safe and impact resistant, and is available in the widest range from 4' to 5.5'?
• Which statement best defines a prospect?
• The purpose of needs analysis is to?
• Which metric is not typically tracked to gauge a sales pitch?
• What is the primary obstacle to moving forward with Eco Sky window installation according to the major commitments segment?
• Which product is described as having 8 jets?
• How many delta steel cam locks are included with each window?
• Which ethical principle requires avoiding misrepresentation and deception?
• Which practice best supports compliant cross-channel advertising?
• Which closing technique is typically least pressure-driven and focuses on summarizing benefits?
• What is the primary purpose of the introduction in Mad City sales?
• Ceramic tile grout is prone to bacteria growth due to:
• What materials are used for the balance system?
• Which type of window is described as having needle injection that creates a weak point after sealing?
• What is noted about the tilt latch material?
• Which statement best defines conduction?
• In SPIN selling, which element focuses on the impact of the problem on the buyer's business?
• Who is responsible for ensuring that an agent follows instructions and acts in the principal's best interests in an agency relationship?
• What is claimed about the security glass used with the window?
• When was Luxury Bath founded?
• What does SPIN stand for in SPIN selling?
• What is a typical step when installing a fiberglass kit?
• What is the purpose of a disclosure timeline in a sales contract?
• In fiduciary relationships, which statement best describes confidentiality obligations?
• What does Low E mean in window coatings?
• In an exclusive agency agreement, who owes the commission if the seller finds the buyer?
• Which statement best describes Mad City's approach to window offerings in the Eco Sky overview?
• Eco Sky's air infiltration was tested at what CFM value?
• What is the primary fiduciary duty of a sales professional toward their principal?
• What is the primary insulating feature of a double-pane window?
• Which product is described as having 8 directional water jets, 59 gallon capacity, and a 5.5 amp motor?
• What measurement does CFM refer to?
• During bath demolition projects, which is often required?
• One of the two most expensive choices is:
• How should you respond to a buyer who asks for a feature your product doesn't have?
• In ethical terms, what is 'confidential information'?
• How can you measure the effectiveness of your sales pitch?
• Which window is described as the double pane window?
• What is a consequence of doing nothing to your bath?
• Which feature is built directly into the frame and includes a Mylar dorsal fin?
• In negotiation, what does BATNA stand for and why is it important?
• Which tub is Luxury Bath's hydro massage bathtub, described as available in white, biscuit, and almond, with a high gloss acrylic surface, slip resistant bottom, 8 jets, 59 gallon capacity, and a lifetime acrylic warranty?
• In Mad City sales practice, what is the recommended approach to handling multiple stakeholders in a deal?
• When presenting a product/service, which sales framework emphasizes Situation, Problem, Implication, Need-Payoff (SPIN)?
• Which product comes with a lifetime warranty?
• What does the price conditioning argument for tilt latches suggest?
• Which feature was tested over 75,000 extensions before resistance begins to degrade?
• How can you demonstrate value when a customer is price-sensitive?
• What is the purpose of the company story?
• What is the difference between a warranty and a service level agreement in sales?
• What term describes air passing through cracks and gaps in windows?
• Which weather stripping is infused with Microban and kills microorganisms on contact?
• What is a mixing valve?
• How do you build rapport with a new prospect in Mad City Sales context?
• What do ethics guidelines require regarding referrals?
• Which balance system is described as maintenance-free and guaranteed forever?
• The purpose of inspection is to?
• Define fiduciary duty in your own words as it applies to sales.
• Which describes a reglazing disadvantage?
• Which statement is an advantage of fiberglass walls?
• Which product offers more customization than any other shower pan product, reinforced with high-density foam, with a 6 pound foam backing for excellent support and insulation for sound deadening, and available in several sizes?
• How is a simple return on investment (ROI) calculated?
• Which feature allows nighttime ventilation while keeping the home safe?
• What is listed as a disadvantage of acrylic baths?
• What is 'material adverse change' and how should it be disclosed?
• What is the typical discoloration timeframe for hybrid/virgin vinyl windows?
• According to the product description, how does the delta steel cam lock compare to cheap plastic locks in terms of security?
• What is the recommended sequence of steps in the typical sales process?
• Compared with full bathroom replacement, reglazing is described as which?
• What are the risks of misrepresentation and how can you mitigate them?
• Which of the following is one of the five things to consider when investing in windows?
• What financial concept most directly affects customer affordability and seller pricing strategy?